1. Introduction

Thank you for your interest in our company. Your privacy is important to us, and you should always feel safe and comfortable when visiting our website.

We ensure that your personal data is processed in accordance with the provisions of the EU GDPR, UK GDPR and the Data Protection Act 2018.

That is why we have put both technical and organisational measures in place to ensure we observe the relevant legislation at all times.

This document describes the personal information we may collect and how we handle it.


2. Who is responsible?

RWE Aktiengesellschaft
RWE Platz 1
45141 Essen
P +49(0)201-51790
F +49(0)201-51795005
E-Mail RWE Aktiengesellschaft

3. How can you contact the data protection officer?

You can reach our data protection officer at:

RWE Aktiengesellschaft
Data Protection Officer
RWE Platz 6
45141 Essen
E-Mail dataprotection@rwe.com


4. Provision of the website and logfiles

In the following, we will inform you how we process your personal data in connection with the provision of the website and creation of log files.

Which of your personal data is used by us? 

Every time you visit our website, our system automatically collects data and information from the system of the accessing computer.

In addition to non-personal data (e. g. the domain name of the website which you came from; the data collected includes:

  • websites that you visited on our domain
  • the names of the retrieved files (incl. date and time of the retrieval)
  • the name of your Internet service provider
  • host name of the accessing computer
  • language settings
  • your IP address 
  • and, if applicable, the operating system and browser version of your computer

What are the sources of the data?

The data is collected from you by being automatically transmitted by your computer to our system.

What do we process your data for and on what legal basis?

The data is first collected to make the website technically available.

In this case the legal basis is our legitimate interests.

In addition, we store the data - in pseudonymised form in log files - for security purposes, to recognise and counteract attacks on our website, for statistical purposes and to optimise our Internet presence.

In these cases, the processing is based on our legitimate interests.

Who do we share your personal data with?

In certain cases, the data may be passed on to other group companies.

In addition, we use external service providers who may also receive personal data in the course of their duties.

As a matter of principle, your data will not be passed on to other third parties, unless we are obliged to do so for compliance with a legal obligation.

How long will your data be stored?

We store the data for a period of 30 days.

Is there an obligation to provide your data?

There is no legal or contractual obligation to provide the data. If you do not provide the data, it is not possible to use the website to its full extent.


5. Web analysis and web optimisation through cookies

We use cookies on our website.

Cookies are text files that contain a characteristic string of signs and enable a unique identification of the computer.

They are stored in the Internet browser or by the Internet browser on the user's computer system when the website is accessed.

When the website is opened again, the computer system can be identified in this way and certain information can be transferred automatically.

The information that is stored via cookies fulfils various functions. We categorise them as follows:

  • Essential Cookies
  • Functional and Analytical Cookies
  • Marketing and Social Media Cookies 

Which of your personal data is used by us?

Depending on the cookie used, we collect different personal data. You can find a list of which data is involved in individual cases here.

What are the sources of the data?

All data that we collect in the form of cookies originate from you.

What do we process your data for and on what legal basis?

Depending on the cookie used, we pursue different purposes with the use of cookies.

The first time you visit our website, you will be asked to select which cookies you wish to allow.

Here you have the possibility to view and change your selection.

Essential Cookies

Essential cookies are required for the technical operation of our website and to ensure its stability.

What purpose is pursued with the respective cookie can be viewed here.

When you visit our websites, an info banner informs you about the use of cookies and refers you to this data protection information.

The legal basis for this processing is our legitimate interests.

The data collected from you in this way is pseudonymised by technical precautions and is not stored together with other personal data of yours.

Hence, we can no longer assign the data to you personally.

Functional and Analytical Cookies

Analytical cookies enable us to analyse your surfing behaviour on our website so that we can measure and improve the performance of our pages.

In doing so, we create statistical profiles that are not attributable to individuals but only to groups.

These profiles are used to analyse visitor and click behaviour as well as demographic characteristics of the website visitors.

The purpose for processing these cookies can be viewed here.

When you visit our websites, our info banner informs you about the use of analytical cookies by referring to this data protection information.

If you agree to the processing, you click on this cookie category and thereby give your consent, which serves as our legal basis for processing.

The data collected from you in this way is pseudonymised by technical precautions and is not stored together with other personal data of yours. Hence, we can no longer assign the data to you personally.

Marketing and Social Media Cookies

We use marketing and social media cookies.

Marketing cookies help us to offer you personalised advertisements on and outside rwe.com that are tailored to your interests.

Social media cookies allow you to connect directly to your social media account as needed.

This approach makes it easier for you to share your website visit on social networks and share your experiences in that context.

We also use these cookies to exchange data about you with the operators of social networks.

This data also enables us to offer you advertisements tailored to your interests.

The purposes for processing these cookies in individual cases can be viewed here.

When you visit our websites, our cookie banner informs you about the use of convenience cookies by referring to this data protection information.

If you agree to the processing, click on this cookie category and thereby give your consent, which serves as our legal basis for processing.

The created usage profiles, including those exchanged with the operators of social networks, are pseudonymised and only then processed.

This means that we can only assign the analysed advertising interests to the pseudonym, but not to you personally.

Who do we share your personal data with?

In certain cases, the data may be shared on to other Group companies.

In addition, third-party companies that offer the respective cookie will receive your data within the scope of data processing on our behalf.

How long will your data be stored?

The storage time varies depending on the cookie category:

  • Essential Cookies: 24 months
  • Session Cookies, as subset of the Essential Cookies: 24 hours
  • Analytical Cookies: 24 months
  • Convenience Cookies: 24 months

Is there an obligation to provide your data?

There is no obligation to provide the data. However, the essential cookies are necessary for the website to function properly.


6. Corporate presence in social media

We use various social media   to actively communicate with you.

For this purpose, we have set up company websites in various social networks.

Furthermore, we have included third party plug-ins on our website, especially social networks or other IT service providers.

These plug-ins are forwarding or recommendation functions, display functions with which information that RWE shares about itself in social networks can also be displayed on our website and other third-party IT services, that help to display information in a more understandable way.

In order such plug-ins to work, their provider requires certain personal data about you (e.g. your IP address) and processes it.

To protect your privacy, this processing only takes place if you agree to it.

Accordingly, you will not have access to the Plug-In until you agree to it.

You declare your consent by allowing comfort cookies.

The plug-in will only be loaded and data will only be passed on to the social network if you wish to do so by agreeing to the comfort cookies in the cookie banner.

To display the social media content in the newsroom we use the service "Flockler" from Flockler Oy Rautatienkatu 26 B 32, 33100 Tampere, Finland, which aggregates relevant social media channels and displays them on our website.

By interacting with the respective content, a connection to the Flockler servers is established.

Your IP address will be transmitted.

The legal basis is your consent which you have given when registering with the social network or by accepting our convenience cookies.

The privacy policy and further information about this service provider can be found at https://flockler.com/privacy-policy.

In certain cases, we process your data with the provider of the social medium or plug-in on the basis of a joint control.

We would like to point out, that we have no influence on all data and data processing procedures collected by the provider of the respective social medium or plug-in, nor are we aware of the full scope of data processing, its purposes or storage periods.

We also do not have any information about the deletion of the collected data by the respective provider.

Therefore, in certain cases we have to forward inquiries addressed to us to the respective provider.

Below you will find a list of the social networks where we maintain a company presence or whose plug-ins we use. In addition, under the respective keywords you will find, if available, the agreement on joint control.

We recommend reading the data protection information of the respective networks.

As far as we have information about the data processing procedures that concern you, we will inform you about it in the following:

Which of your personal data is used by us?

In the following a listing of the data which may are processed:

  • inventory data (e.g. names, addresses)
  • contact data (e.g. e-mail, telephone numbers)
  • content data (e.g. entries in online forms)
  • usage data (e.g. websites visited, interest in content, access times)
  • meta/communication data (e.g. device information, IP addresses)

We would also like to point out that social media providers generally collect data about your usage behaviour and interests.

What are the sources of the data?

The data usually comes from you.

Whether and in which cases the social media also process your data from other sources is beyond our knowledge.

What do we process your data for and on what legal basis?

By presenting our company in social media, we would like to actively communicate with you and offer you the opportunity to inform yourself about our products and services in this way.

The plug-in providers will also use your data for market research and advertising purposes.

The legal basis is your consent which you have given when registering with the social network or by accepting our convenience cookies.

Who do we share your personal data with?

We share the data on to other Group companies within the Group. We do not pass on data to third parties.

However, we do not have any information about who the respective social network is passing on your personal data to.

How long will your data be stored?

It is the social media provider’s responsibility to determine how long it store s your data for their purposes.

Is there an obligation to provide your data?

There are no obligations to provide the data.

However, if you do not provide the data, you may in certain cases not be able to take full advantage of our offer on social media or not use the simplified presentation of information by the plug-in.


7. Contact Form

On our website you have the possibility to contact us via a form. In the following we explain to you how we process your data in this context.

Which of your personal data is used by us?

We process the data you provide in the respective form. These are:

  • salutation/title
  • name
  • e-mail address
  • address
  • phone number
  • company

In addition, you have the possibility to provide us with further data via a free text.

What are the sources of the data?

You enter the data into the form yourself.

What do we process your data for on what legal basis?

We need the data so that we know who has sent us the inquiry and to answer this inquiry.

The legal basis of the processing is your consent.

Who do we share your personal data with?

We share your personal data to the Group company responsible for your request.  In addition, we also might need to pass information to third parties such as project contractors to be able to respond to your inquiry.

How long will your data be stored?

The data will be stored as long as necessary to answer your request(s).

Is there an obligation to provide your data?

There is no obligation to provide the data. Without the data, we are not able to answer your inquiry.


8. What rights do you have in connection with the processing of your data?

Right of access

You may request confirmation from the data controller as to whether personal data concerning you is being processed by us.

You also have the right to request information as to whether your personal data is transferred to a third country or to an international organisation and the appropriate safeguards that are in place.

Right to rectification

You have the right to ask the data controller to rectify and/or complete your personal data, if it is incorrect or incomplete.

Right to restriction of processing

You have the right to restriction of your personal data under certain circumstances.

Right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Right to data portability

This only applies to information you have given us.

You have the right to ask that we transfer the information you gave us from one organisation to another or give it to you.

The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

Right to withdraw your consent

You have the right to withdraw your consent at any time.

The withdrawal of your consent does not affect the lawfulness of the processing based on your consent before its withdrawal.

Right to object

You have the right to object to the processing of your personal data in certain circumstances.

You have an absolute right to stop your personal data being used for direct marketing.

How to exercise your rights 

To exercise your above rights, please contact us using the contact details given under point 3.

If you wish to withdraw your consent to no longer receive the newsletter you have subscribed to, please use the unsubscribe link at the end of the newsletter.

Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in the country in which you live, your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you is in breach of the EU GDPR and UK GDPR.

To make it easier for you to assert your rights, you will find below the address of the supervisory authority responsible for us:

EU GDPR:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia , supervisory authority responsible for the Data Controller, RWE AG.

PO Box 20 04 44
40102 Düsseldorf 
T: +49 211 38424 – 0
F: +49 211 38424 – 10
E-Mail: poststelle@ldi.nrw.de

For an overview and contacts of all state data protection authorities and European Data Protection Commissioners, please visit here.

UK GDPR:

The Information Commissioner’s Office (ICO) is the independent supervisory authority for data protection in the UK.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113 
Website contact form: https://ico.org.uk/global/contact-us/